Case study — Commerce · Booking · Operations
Service Business Booking & Operations Platform
A neighbourhood institution needed a digital experience with the same confidence and character as the shop itself.
- Engagement
- Full product build
- Platform
- Custom web stack + database
- Features
- SMS engine
The challenge
Bring the brand online without flattening its personality, while replacing booking friction with a reliable system staff could operate every day.
The response
A cohesive public site, real-time booking flow, customer communication, and private operator tooling—all built as one isolated application.
Delivered
- Brand direction
- UX + interface
- Booking engine
- Database
- Operator tools
- Hosting